The Student Hub team are your first point of call for help and advice.
They are able to :
Answer any questions you may have
Refer you to the relevant team or department if necessary
Help you to book appointments
Issue various documents, such as confirmation letters and transcripts
Get in touch:
In person: On the Ground Floor of the Acland Building, the team will be happy to help you.
Online: Contact the team using The Online Hub here to submit your question(s) or access a range of information/services for you
Telephone: Give them a call on 020 7487 7667
The team are happy to help you!
ask for help
Are you facing a difficult situation?
Are you concerned about an issue that you feel might be affecting your studies?
We are here for you!
Asking for help can be the hardest thing but we are here to support you. There are many challenges that you could be facing but talking about them can help keep them in perspective. The situation may also be impacting your studies and you will need our advice on how to manage this. The Support & Welfare Team can offer practical help and advice, or a friendly chat.
Do you need help to explore your thoughts, feelings and behaviours so you can reach a clearer understanding of yourself?
International SOS provide a free counselling service to all our students 24/7. You can access more information here or contact their call centre: +44 (0)202 8762 8008.
Supporting a friend?
If a friend is struggling it is important to remember that your role is not to advise or solve, but to listen and encourage them to access support services. If you’re worried about a friend, or about how you’re being affected, please contact Support & Welfare. Supporting a friend can be tough, so make sure you care for your own wellbeing too. Student Minds also have some great advice on supporting friends.